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Occurrence Event 

Barcode printing is out 

Conditions of Occurrence 

  • PCs with one of the following applied in Windows 10 
    • KB5000802 (Win10 ver20H2 and 2004) 
    • KB5000808 (Win10 ver1909) 
    • KB5000822 (Win10 ver1809) 
    • KB5000809 (Win10 ver1803) 

If you see a similar event on your printer, please remove the installed update or apply KB5001649 provided on March 22, 2021. 

If you have any questions, please contact us using the number below. 

Contact 

Please contact our service call. 
TEL: 03-6744-2712 

We apologize for any inconvenience this may cause and thank you for your understanding.